BAM Resource Center
How to register as a Customer on BAM
Customer Registration
1) Click "Login/Register"
2) Select register as a customer
3) Fill in appropriate information
4) Verify your email by checking your mail for a code
5) Enter the Code in the specified space.
6) Your customer dashboard will be opened.
7) You can also register as a vendor from there by clicking on become a vendor
How to register as a Seller on BAM
Seller Registration
1) Click "Sell On BAM"
2) Select register as a vendor
3) Fill in appropriate details, personal and business, and account no etc,
4) Wait for 5-10 Mins for approval
5) Upload products
6) Upload products 1 after the other with product details and prices
7) Products will automatically be displayed on the platform after saving it
8) Start making sales
How to return order on BAM
Login to your BAM account
Login to your BAM account and go to ORDERS. Then click on the order of the item(s) you wish to return
-Select the number of items you wish to return, the reason for the return and give us more details to help us identify the issue with the product.
Select your preferred refund method.
Select your preferred refund method of refund
Choose your ideal return process
Choose your ideal return process: Return the item yourself to one of our eligible drop-off stations or let us handle it by picking it up from you.
Check your information and submit your return request.
Check your information and submit your return request.
How to track your order on BAM
Login to your BAM profile
Login to your BAM profile and go to your order tracking page.
Enter your order number
Enter your order number and click 'Check Now' to know the status of your order. Check your order confirmation email if you do not know your order number.
If tracking information is not yet available for your order, please check again after a while.
If tracking information is not yet available for your order, please check again after a while.
How to shop on BAM
Search for Product
Type the product you want into the search bar or browse through the different categories on the left side of the homepage, or scroll through our weekly promotions at the top of our homepage to find the best deals.
Buy Now
On the product page click “BUY NOW” to add to cart. View cart to see items in your cart and to proceed to checkout
New / Existing Customer
If you are already a customer put in your e-mail address and password. If you are a new customer create an account in one click here.
Checkout
At checkout, select your delivery address, delivery method and payment method. If you have a voucher code, type it in and “ADD VOUCHER”
Confirm Order
To finalize your order, click on “CONFIRM ORDER”. Your order will be delivered in 24 hours for depending on location
Who can apply on BAM?
Sellers of African products
Sellers of African products with registered businesses and quality products.
Local and International buyers of African products.
Local and International buyers of African products.
Do you have to pay to sell on BAM?
NO
NO. Registration and listing of products on BAM is free of charge. You will only incur varying service charges when your products sell.
What is the service charge for products?
All products have different service charges
All products have different service charges. View the list of service charges here (link)
What is the estimated delivery charge?
Delivery charge depends on the number of items you ordered
Your delivery charge depends on the number of items you order and their sizes and your chosen delivery method. Please check our delivery charges and zones page here.
N.B: Ordering MORE ITEMS together will allow you to SAVE on shipping fees - You pay reduced fees for the 5th item onwards!
N.B: Ordering MORE ITEMS together will allow you to SAVE on shipping fees - You pay reduced fees for the 5th item onwards!
Who will deliver my items?
A courier service
We have a courier service that will deliver your item to you
Can I buy in bulk?
Yes
Yes! The more you buy, the less shipping fee you incur. As long as you order in bulk at once, your order will arrive together in the right packages
What if my product doesn't fit into any of the categories?
Contact Support Team
Contact the support team support@buyafricamade.com and a new category will be created for your product. We welcome all African products on our platform.
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